Terms & Conditions
Service scope
Our sessions are wellness-focused and non-medical. MindTune does not diagnose or treat medical or psychological conditions. Neurofeedback is offered as a self-regulation and performance tool. Our programs are evidence-informed and designed to support brain performance and cognitive longevity under trained and certified professional supervision.
2. Booking & rescheduling
Sessions can be booked via WhatsApp or online. We ask for a minimum of 12 hours notice for any rescheduling or cancellation. Last-minute cancellations (under 12 hours) may incur a 50% charge. No-shows are billed in full.
3. Payments
All sessions must be paid in advance or at the time of the session. Package payments are non-transferable unless upgraded to the next tier within 14 days and expire after 6 months.
4. Results disclaimer
Outcomes may vary per individual. While most clients report noticeable shifts, MindTune does not guarantee specific results.
5. Consent & age policy
Sessions for minors must be booked by a parent or legal guardian, with consent provided before the first session.
6. Right to refuse service
MindTune reserves the right to decline service in cases where conditions or behavior may interfere with safety, respect, or intended outcomes.
7. Updates
We may update these terms occasionally. Continued use of our services implies agreement with the
current version.
Privacy Policy
Your privacy matters to us. This policy outlines how we collect, store, and protect your information.